Privacy Policy
Your privacy matters to us. Learn how we collect, use, and protect your personal information when you use our 3D art and animation learning platform.
Last Updated: January 15, 2025
Information We Collect
Personal Information You Provide
When you register for Perfecttechex Academy courses or contact us, we collect information you voluntarily provide. This includes your name, email address, phone number, and billing information when you enroll in our programs. We also collect any messages you send us through our contact forms or support channels.
Automatically Collected Information
Our website automatically collects certain technical information when you visit. This includes your IP address, browser type, device information, and how you navigate through our site. We use cookies and similar technologies to enhance your learning experience and remember your preferences.
We also track your learning progress, including which lessons you've completed, time spent on different modules, and quiz results. This helps us personalize your learning experience and identify areas where additional support might be helpful.
Cookie Usage
We use essential cookies for site functionality and analytics cookies to understand how students interact with our platform. You can control cookie preferences through your browser settings, though some features may be limited without certain cookies.
How We Use Your Information
Educational Services
Your personal information helps us deliver high-quality 3D art and animation education. We use your data to create your student account, track your progress through courses, and provide personalized feedback on your creative work. Your learning analytics help our instructors understand which teaching methods work best.
We also use your information to send course materials, assignment deadlines, and important updates about your enrolled programs. Sometimes we'll reach out with suggestions for additional courses that match your interests or skill level.
Communication and Support
We use your contact information to respond to your questions and provide technical support. This includes helping you access course materials, troubleshoot software issues, or connect with instructors and fellow students in our learning community.
Platform Improvement
We analyze usage patterns and student feedback to continuously improve our courses and platform. This might involve studying which lessons students find most challenging or identifying technical issues that affect the learning experience. All analysis is conducted with appropriate privacy safeguards.
Information Sharing and Disclosure
Third-Party Service Providers
We work with trusted service providers who help us operate our educational platform. These include payment processors for secure transactions, email service providers for course communications, and cloud storage providers for your project files. All partners are bound by strict confidentiality agreements.
We never sell your personal information to third parties. Any sharing is limited to what's necessary for providing our educational services or as required by law.
Student Work and Portfolios
With your explicit permission, we may showcase outstanding student work in our marketing materials or as examples for future students. You always retain full rights to your creative work, and we'll never share your projects without clear consent.
Legal Requirements
We may disclose your information if required by law, court order, or government regulation. We'll notify you of such requests unless legally prohibited from doing so.
Your Rights and Choices
Access Your Data
You can request a copy of all personal information we hold about you, including your learning progress, submitted work, and account details.
Update Information
You can modify your personal information, contact details, and learning preferences at any time through your student dashboard or by contacting our support team.
Delete Your Account
You can request deletion of your account and associated data. Note that some information may be retained for legal or legitimate business purposes as outlined in our retention policy.
Control Communications
You can opt out of marketing emails while still receiving essential course communications. Manage your preferences in your account settings or through unsubscribe links in emails.
Data Portability
You can request your personal data in a structured, machine-readable format if you want to transfer it to another service provider.
Restrict Processing
You can request that we limit how we process your personal information in certain circumstances, such as while we verify the accuracy of disputed data.
How to Exercise Your Rights
To exercise any of these rights, contact our privacy team using the information provided at the bottom of this policy. We'll respond to your request within 30 days and may ask you to verify your identity to protect your personal information.
If you're not satisfied with how we handle your privacy request, you have the right to file a complaint with relevant data protection authorities in your jurisdiction.
Data Security and Protection
Technical Safeguards
We implement industry-standard security measures to protect your personal information. Our platform uses SSL encryption for data transmission, secure servers for data storage, and regular security audits to identify potential vulnerabilities.
All staff with access to student data undergo privacy training and are bound by confidentiality agreements. We limit access to personal information to only those employees who need it to perform their job functions.
Data Retention
We keep your personal information only as long as necessary to provide our educational services and comply with legal requirements. Course progress and academic records are typically retained for seven years after course completion to support transcript requests and continuing education verification.
International Data Transfers
As a Japan-based institution serving international students, we may transfer your data across borders to provide our services. When we do this, we ensure appropriate safeguards are in place through standard contractual clauses or adequacy decisions recognized by data protection authorities.
Updates to This Policy
We review and update this privacy policy regularly to reflect changes in our practices or legal requirements. When we make significant changes, we'll notify active students by email and post the updated policy on our website with a new effective date.
We encourage you to review this policy periodically, especially before providing additional personal information or enrolling in new courses. Your continued use of our platform after policy changes indicates your acceptance of the updated terms.
Notification of Changes
For major policy changes affecting how we use your personal information, we'll provide at least 30 days advance notice and may require explicit consent for certain types of new processing activities.
Contact Us About Privacy
If you have questions about this privacy policy or how we handle your personal information, we're here to help. Our privacy team is committed to addressing your concerns promptly and transparently.
support@urvakelinth.org
+81 79 227 2415
2 Chome-10-10 Mukaigaoka, Toyonaka, Osaka 560-0053, Japan
When contacting us about privacy matters, please include "Privacy Inquiry" in the subject line to ensure your message reaches the appropriate team member quickly.